Frequently Asked Questions –

Hours of Service Electronic Logging Devices (HOS ELD)


  1. Hasn’t the ELD deadline been pushed back? I heard that it was delayed until December, 2019…?

There have been (and still are) efforts to stop and/or delay the HOS ELD mandated requirements.  However, at the time of writing (August, 2017), the mandate has NOT been delayed and will go into effect on December 18, 2017.

  1. What about BYOD (Bring Your Own Device) types of solutions?

They work fine, in theory.  But what do you do if you forget your mobile device or lose it or the battery goes dead?  A connected, dedicated device remains in the cab and uses all its processing power to help you stay compliant – then you’re always ready for that roadside inspection.

  1. Can ISR’s HOS ELD solution be added to an existing solution?

No.  Our ELD for compliance to the new FMCSA mandate is seamlessly integrated into the ISRFleetTrack®system as a part of the total solution.  It is not available separately.

  1. “Who is exempt from the ELD rule?” (quoted from the FMCSA website FAQs):

“Drivers who use the timecard exception are not required to keep records of duty status (RODS) or use ELDs.  Additionally, the following drivers are not required to use ELDs; however, they are still bound by the RODS requirements in 49 CFR 395 and must prepare logs on paper, using an Automatic On-Board Recording Device (AOBRD), or with a logging software program when required:

  • Drivers who use paper RODS (Records of Duty Status) for not more than 8 days out of every 30-day period.
  • Drivers who conduct drive-away-tow-away operations, where the vehicle being driven is the commodity being delivered.
  • Drivers of vehicles manufactured before 2000.
  • Drivers who are required to keep RODS not more than 8 days within any 30-day period.
  • Drivers who conduct drive-away-tow-away operations, where the vehicle being driven is the commodity being delivered, or the vehicle being transported is a motor home or a recreation vehicle trailer with one or more sets of wheels on the surface of the roadway.
  • Drivers of vehicles manufactured before the model year 2000. (As reflected on the vehicle registration)”
  1. How is the exemption for commercial vehicles prior to the 2000 model year determined?

According to the latest information on the “FAQs” page of the FMCSA website, the model year of the commercial vehicle’s engine determines whether a specific vehicle is eligible for the model year exemption – not the model year of the truck frame/body/chassis.  You can check this out on the FMCSA web site at this link:


  1. Why choose ISR’s Electronic Logging Device?

The ISRFleetTrack® Hours of Service ELD is a seamlessly integrated feature set. It’s part of the whole ISR solution.  The Driver is provided with a touch-screen tablet with an easy-to-understand-and-use graphical user interface.  There is no need for a second over-the-air data line.  And, there are no 3rd party fees.  The touch-screen tablet is connected to our powerful Silent Position Monitor unit which functions as the on-board vehicle server and communicates with the cloud server – all for optimum reliability and performance.

  1. What is the factory warranty on the ISRFleetTrack HOS ELD solution?

The manufacturer’s warranty for this product is for a period of one year.

  1. If I have a problem or a question about my ISRFleetTrack® HOS ELD, how do I contact the manufacturer?

ISR Corporation offers in-house Technical Support for our customers using the ISRFleetTrack® system, including the new ELD features.  Customers may reach ISR’s Support Dept. by calling us at 800-477-5989 or 410-536-9989, and dialing extensions x250, x260 or x232.

  1. What are the consequences, in terms of fines or monetary penalties, for not complying with the new Hours of Service ELD rules?

According to the FMCSA Listing of Closed Enforcement Cases, the average fine amount for FMCSA infractions in 2015 (the most recent records now available) was $7,812.79.

  1. How do I connect my HOS kit to my existing ISRFleetTrack® system?

Installation & set-up are easy!  Check out the HOS video to review the Three Easy Steps.  Just click “Hours of Service ELD” at the top right of our web page, and then click the play button to start the video.